Warehouse Pickup Arrangment

Important Notice: We provide order pickup service only. Shipping and delivery options are not available. There is only one pickup location for all orders:

  • Pick Up Point: 1 Toh Tuck link. l1. Singapore 596222
  • Pickup Date and Time: Monday to Friday for collections, 9am - 6pm (excluding public holidays)

Please schedule your pickup at least 2 working days in advance by email.

To ensure a smooth process, you must schedule your pickup at least 2 working days in advance. Please email the following information to: devar@jebgroup.com
noeltay@jebgroup.com

  • Order Number
  • Preferred Pickup Time: (Must be between 9:00 am–6:00 pm, exclude Public Holidays)
  • Contact Person for pickup

Order Preparation & Acceptance

  • All orders are pre-packed by our staff before your arrival.
  • Orders must be accepted as packed. No modifications, repacking, or substitutions are allowed at the warehouse.
  • Before leaving the warehouse, it is your responsibility to verify that the items match your order.
  • Any discrepancies must be reported to our warehouse staff immediately while you are still on-site.

loading & Transportation

  • Our staff does not load or unload items into or from your vehicle.
  • You are responsible for all transportation logistics. Please bring appropriate equipment (e.g., trolleys, straps) and helpers to safely handle and load your items.
  • The company is not liable for any damage, injury, or loss incurred during loading, unloading, or transit.

Pickup deadline & Policy

  • All orders must be collected by 6:00 pm
  • If you foresee any issues meeting the deadline, please contact us immediately at devar@jebgroup.com / +65 83863364





For Shipping/Pick Up Policy, please visit here